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===== Survey Tools =====
  - [[uon_survey_tool_guide|UoN LimeSurvey Tool]]
  - [[google_forms_guide|Google Forms]]


===== How To Videos =====
Follow this simple How To videos


[[https://youtu.be/TE6667vWek4|How to create your students email and activate your AD account for first time users.]] \\
[[https://youtu.be/jbWI3aU1XnI|How to accessing library services using VPN]] \\




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How to access the network storage and share files >>[[http://wiki.uonbi.ac.ke/doku.php/how_to_access_and_share_files_on_the_network_storage | click here and follow the instructions]]
How to access the network storage and share files >>[[http://wiki.uonbi.ac.ke/doku.php/how_to_access_and_share_files_on_the_network_storage | click here and follow the instructions]]


===== Antivirus =====
 
To install ESET Antivirus on your machine, [[http://wiki.uonbi.ac.ke/doku.php/installing_kaspersky | click here and follow the instructions]].\\
[[frequently_asked_questions|Frequently Asked Questions]]


===== ICT Support Services =====
===== ICT Support Services =====

Revision as of 07:38, 27 January 2023


    • Academic-related inquiries**\\

For your academic-related inquiries e.g. course registration, student portal login issues etc, there exists Faculty/School online helpdesks. Your Faculty/School Administrators will attend to any issues sent to the Faculty/School Helpdesk email.





Dealing with spoof email

Spoof emails can be a major problem for unsuspecting internet users. Claiming to be sent by well-known companies More...

Network Storage Space for File Storage and Sharing

The University of Nairobi ICT Center provides network file storage for the convenience and productivity of UoN staff. \\ How to access the network storage and share files >>[| click here and follow the instructions]


ICT Support Services
    • Basic Troubleshooting**
 * Basic computer troubleshooting steps
 * Basic network troubleshooting steps
 * Basic printer troubleshooting steps
 * Basic projector troubleshooting steps 
 *Basic VOIP troubleshooting steps

[ICT technical support, please visit the following ICT offices for assistance]

FAQs

Answers to frequently asked questions. More... \\ \\ [here for information on internet bundles]

Terms and conditions of use (ICT Policy)

[[ By using the UoN network, y

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