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===== Dealing with spoof email =====
 
[[Spoof_Emails|Spoof emails can be a major problem for unsuspecting internet users. Claiming to be sent by well-known companies More...]]
===== Network Storage Space for File Storage and Sharing =====
The University of Nairobi ICT Center provides network file storage for the convenience and productivity of UoN staff. \\
How to access the network storage and share files >>[[http://wiki.uonbi.ac.ke/doku.php/how_to_access_and_share_files_on_the_network_storage | click here and follow the instructions]]





Revision as of 07:42, 27 January 2023


    • Academic-related inquiries**\\

For your academic-related inquiries e.g. course registration, student portal login issues etc, there exists Faculty/School online helpdesks. Your Faculty/School Administrators will attend to any issues sent to the Faculty/School Helpdesk email.







ICT Support Services
    • Basic Troubleshooting**
 * Basic computer troubleshooting steps
 * Basic network troubleshooting steps
 * Basic printer troubleshooting steps
 * Basic projector troubleshooting steps 
 *Basic VOIP troubleshooting steps

[ICT technical support, please visit the following ICT offices for assistance]

FAQs

Answers to frequently asked questions. More... \\ \\ [here for information on internet bundles]

Terms and conditions of use (ICT Policy)

[[ By using the UoN network, y