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===== ICT Titbits on How to Get Help Quickly ===== | ===== ICT Titbits on How to Get Help Quickly ===== | ||
======FAQ link on ICT Website===== | |||
Have you checked the Frequently Asked Questions [[https://ict.uonbi.ac.ke/faqs| page HERE? FAQ]] \\ | Have you checked the Frequently Asked Questions [[https://ict.uonbi.ac.ke/faqs| page HERE? FAQ]] \\ | ||
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Revision as of 04:54, 2 February 2023
Welcome to the UoN ICT Services Wiki
This site provides information about the University of Nairobi ICT Services.
ICT Titbits on How to Get Help Quickly
=FAQ link on ICT Website
Have you checked the Frequently Asked Questions [page HERE? FAQ] \\ \\
- Online Helpdesks**\\
ICT has created online Helpdesks for every College/Campus where you can send your ICT related inquiries. You need not walk physically to the ICT Office in your campus. \\ [Support Emails.] \\ \\
- User Support Office**\\
Operational hours are Monday – Friday 8:00a.m. to 5:00 p.m. Your campus ICT office is enabled to resolve your college issues locally. Therefore, you do not need to go to the main campus ICT office (unless you are based at the main campus) as they might not have the necessary information for your college to help you on time.\\
- Telkom Bundles Issues/Inquiries**\\
To apply for Telkom bundles, see link [[1]] \\ For any issues/inquiries related to your Telkom bundles line, there is a dedicated Office that handles this. Send your inquiries to customercare[at]uonbi.ac.ke or call 0204910000